Outbound (ephemeral) ports were blocked accidentally.Firewall, IPS rules, or security groups block the heartbeat port number.In the policy editor, go to Settings > General > Number of Heartbeats that can be missed before an alert is raised and change the setting to "Unlimited". If you are using Workload Security to protect computers that sometimes get shut down, make sure the policy assigned to those computers does not raise an alert when there is a missed heartbeat. The agent is installed on a workstation or other computer that has been shut down.The status change can also appear in alerts and events. A computer status of "Offline" or "Managed (Offline)" means that Workload Security hasn't communicated with the Deep Security Agent's instance for some time and has exceeded the missed heartbeat threshold.
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